For Organizations

Build community across the families you serve

LumaCare's Organization Social features bring families together within your organization - cross-family messaging, a shared community feed, a central document library, and a coordinated calendar. All optional, all privacy-first.

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Four pillars of connection

Everything your organization needs to foster community between families.

Cross-Family Chat

Direct and group messaging between families in the same organization. Discover members, start conversations, and stay connected in real time.

Community Feed

Share updates, tips, and experiences with other families. Like, comment, attach files, and keep important posts pinned at the top.

Shared Documents

A central library for organization guides, policies, and resources. Organized in folders, searchable, and always up to date.

Organization Calendar

Publish events, workshops, and meetings for all families to see. Support for recurring events so nothing gets missed.

Cross-Family Chat

Connect families who share your mission

Families in your organization can discover other members, start 1:1 direct messages, or create named group conversations - all within a safe, organization-scoped space. Messages arrive in real time via live push.

  • Search and discover other families within your organization
  • Start direct or group conversations with a single tap
  • Real-time delivery with unread counts and read receipts
  • Family attribution on every message - always know who's speaking
Conversations
PA
Parents Alliance
Maria: Great tip about the...
3
LK
Lisa K.
See you at Thursday's event!
MJ
Maria — Jensen Family
Has anyone tried the new sensory corner at the community center?
10:32 AM
Y
Yes! We went last week. The lighting is amazing for kids with ASD.
You·10:34 AM
Type a message…
Community

A shared space for experiences, tips, and support

Families can post updates, share resources, and support each other through a moderated community feed. Organization admins can pin important announcements so they're always visible at the top.

  • Post updates with text and file attachments (images, PDFs, documents)
  • Like and comment on posts to show support and share advice
  • Admins can pin important announcements to the top of the feed
  • Every post shows author name and family - full transparency
Community Feed

Reminder: Our annual family meetup is scheduled for April 12th at the community hall. Please RSVP by March 28th!

12 4

We found an amazing occupational therapist who specializes in sensory processing. Happy to share the contact info privately if anyone is interested!

8 6
Document Library

One place for every guide, policy, and resource

Organization admins can upload and organize documents into folders - up to three levels deep. Families can browse, search, and download everything they need. All files are securely stored and delivered with time-limited access tokens.

  • Organize with up to 3 levels of nested folders
  • Support for PDFs, Word, Excel, images, and text files
  • Search by title or filename to find documents instantly
  • Admins can upload, replace, move, and delete - families can browse and download
Documents
All Documents Guides & Policies
Safety Protocols 4 documents
Family Handbook 2026.pdf PDF · 2.4 MB · Mar 1
Emergency Contact Template.docx Word · 180 KB · Feb 15
Activity Schedule Q2.xlsx Excel · 95 KB · Feb 28
Calendar

Keep everyone on the same schedule

Organization admins publish events, workshops, and meetings that all families can see. Events support daily, weekly, and monthly recurrence - so regular activities only need to be set up once.

  • View upcoming and past events with one-tap switching
  • Recurring events for daily, weekly, or monthly activities
  • Location, description, and link URL for virtual meetings
  • New events automatically notify all organization members
Organization Calendar
Upcoming
Past
18 Mar
Parent Support Circle 10:00 AM – 11:30 AM Community Hall, Room 3 Weekly
24 Mar
Sensory-Friendly Movie Night 6:00 PM – 8:00 PM Main Auditorium
12 Apr
Annual Family Meetup 10:00 AM – 4:00 PM Sunshine Park
Organization Admin

Full control for organization admins

Organization administrators have dedicated tools to manage every aspect of the social network - from enabling the feature to managing documents and calendar events.

Enable Social Network

System admins can activate the social network for any organization. Once enabled, families can choose to participate.

Manage Documents

Upload, organize, replace, and delete documents. Create folder structures to keep resources easy to find.

Calendar Events

Create, edit, and delete events. Set up recurring schedules for regular activities and workshops.

Pin Announcements

Pin important community posts to the top of the feed so every family sees critical updates first.

Notification Control

Families choose which notifications they receive - community posts opt-in; comments on own posts and calendar events default on.

Family Participation

Each family opts in at their own pace. Parents control participation, and helpers are automatically excluded for safety.

Privacy & Safety

Built with privacy at every layer

Org social features are designed so families stay in control of their participation and personal data.

Opt-in only - Families choose to join. Social features are completely optional and can be toggled off at any time by a parent.
Helpers excluded - Caregivers and helpers are automatically blocked from all organization social features to protect family privacy.
Scoped to your organization - All content is strictly contained within a single organization. No cross-organization data sharing whatsoever.
Secure file delivery - Documents and attachments are delivered via time-limited access tokens. No permanent public URLs.

Ready to connect your families?

Enable the Organization Social Network and empower the families in your organization to support each other through shared community, chat, documents, and events.

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