Organisations · Cross-Family Chat

Message other families in your organisation

Sometimes a quick conversation is all it takes. Cross-family chat lets families within the same organisation reach each other directly - to share advice, coordinate, or simply connect - without leaving LumaCare.

1
Connect

Reach other families in your organisation

Start a conversation with another participating family in your organisation. Chat is scoped to your organisation only - and helpers are never included.

  • Message any participating family in your organisation
  • Private to your organisation - no outside contact
  • Families opt in; helpers are excluded by design
Starting a chat with another family in the organisation
2
Chat

Message one-to-one or in groups

Have a quiet one-to-one, or create a named group for a shared topic - an activity, a support circle, a planning committee. Share messages and images right in the thread.

  • Direct one-to-one and named group conversations
  • Share text and images in the conversation
  • Group chats for activities, support circles, and planning
One-to-one and group cross-family conversations
3
Stay in sync

Real-time messaging that keeps up

Messages arrive instantly and notifications keep everyone in the loop, so conversations flow naturally even when families aren't online at the same time.

  • Real-time delivery - messages appear the moment they're sent
  • Notifications so nothing important is missed
  • Pick up right where you left off, on any device
Real-time cross-family chat with notifications

Cross-Family Chat is part of LumaCare for organisations (Model B) and is enabled per organisation. Organisation overview →

Keep your organisation's families connected

Give families a direct, private line to one another - for advice, coordination, and the connections that make a community stronger.

Create Your Family

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