Choose by what your care circle needs: how many people share the care, whether you want medication reminders, and whether you'd like AI to help.
Best for Trying it out or a small care circle
1 care recipient & up to 3 caregivers, including you
Best for Real day-to-day coordination
incl. VAT
Unlimited care recipients & up to 10 caregivers, including you
Best for Families who want AI help and every memory kept
incl. VAT
All AI features, unlimited caregivers & unlimited memories
Every new family gets 14 days of Premium features - no credit card needed for Starter.
| Feature | Starter | Family | Premium |
|---|---|---|---|
| People | |||
| Care recipients | 1 | Unlimited | Unlimited |
| Caregivers, including you | 3 | 10 | Unlimited |
| Care log & medication | |||
| Basic care event logging Standard event types (Food, Medication, Sleep, etc.) | Included | Included | Included |
| Custom care event types Design your own events with any field types | Not included | Included | Included |
| Medical profile & medication list Keep the medical profile and current medications in one place | Included | Included | Included |
| Medication schedules & reminders Reminders for every dose, a shared dose log, as-needed limits and refill alerts | Not included | Included | Included |
| Scheduling & coordination | |||
| Shared family calendar Track appointments & visits everyone in the family can see | Included | Included | Included |
| Basic shift scheduling | Included | Included | Included |
| Full scheduling Swaps, give-aways, hours tracking & coverage gaps | Not included | Included | Included |
| Shared task list Assign to-dos or open them for anyone in your care circle to claim | Not included | Included | Included |
| Calendar feed subscription Sync your appointments & shifts to Google, Outlook or Apple Calendar | Not included | Included | Included |
| Two-way calendar sync Changes flow both ways between LumaCare and Google or Microsoft calendars | Not included | Not included | Included |
| Family chat 1:1 and group messaging with live delivery | Included | Included | Included |
| Reports, expenses & documents | |||
| Care reports PDF reports for doctors, specialists or the kommune | Not included | Included | Included |
| Expense tracking Manual expense entries with categorised reports | Not included | Included | Included |
| Expense exports PDF or ZIP export of receipts and expenses, including kompensationsydelse documentation | Not included | Not included | Included |
| Driving diary Log every trip's distance, driver & reason, then export the mileage to expenses | Not included | Included | Included |
| Document vault Store records, letters & legal documents in shared folders - with sensitive ones locked down | Not included | Included | Included |
| AI help | |||
| Voice-to-event logging Speak naturally - AI creates structured records - unlimited recordings | Not included | Not included | Included |
| AI assistant (Ask AI) Ask questions, create appointments & shifts by chat - unlimited. | Not included | Not included | Included |
| AI shift handover summaries Automatic plain-language briefings at shift start | Not included | Not included | Included |
| Daily summary Daily summaries of everything logged during the day | Not included | Not included | Included |
| AI care report summary A written summary in every care report, focused on what the report is for | Not included | Not included | Included |
| Receipt scanning Snap a photo and AI fills in the lines | Not included | Not included | Included |
| AI care guide builder Interview-style AI that writes and improves helper-ready care guides | Not included | Not included | Included |
| Memories | |||
| Photo memories | Not included | 1 memory per day, up to 3 photos | Unlimited |
| Audio memories Record and share audio clips of special moments | Not included | Not included | Included |
| Video memories Short clips of up to 60 seconds, with 20 GB of video storage for your family | Not included | Not included | Included |
| Community | |||
| Join groups by invitation Accept invites to private groups from other families | Included | Included | Included |
| Join public groups Discover and join community groups with other families and caregivers | Not included | Included | Included |
| Create your own groups Start public or private groups and invite others to join | Not included | Not included | Included |
| Everyday essentials | |||
| Social login Google (Apple, Facebook, Microsoft coming soon) | Included | Included | Included |
| Install as phone app | Included | Included | Included |
| Multi-language support | Included | Included | Included |
All plans include GDPR compliance, encryption in transit and at rest with EU data storage, and privacy-by-design architecture. Your family's data is never sold or shared. Cancel any time.
Care agency or organisation? We offer dedicated plans with multi-family management, cross-family scheduling, and central admin tools. Get in touch to learn more.
Yes! Every new family starts with a 14-day Premium trial, no matter which plan you choose. If you choose Family or Premium, we collect billing details during setup, but you're not charged until the trial ends - cancel before then and you pay nothing. Starter stays card-free.
When the Premium trial ends, you move to the plan you selected when signing up. If you chose Starter, you'll drop to Starter. If you chose Family or Premium and completed billing setup, you'll continue on that paid plan automatically.
Family gives you full coordination tools: medication reminders and dose log, custom events, full scheduling, recurring appointments, expense tracking, care reports, and 1 photo memory per day. Premium adds all AI features - voice logging, Ask AI, receipt scanning, handover summaries, daily summaries, AI care report summaries and the care guide builder. It also adds unlimited caregivers, two-way calendar sync, expense exports, unlimited photo and audio memories, and short video memories.
Anyone can accept an invitation to a private group, even on the free Starter plan. The Family plan lets you discover and join public groups, and the Premium plan lets you create your own public or private groups.
LumaCare is built with privacy by design. All data is encrypted, stored in EU data centres, and fully GDPR compliant - including Article 9 protections for health data.
Absolutely. Upgrade, downgrade or cancel any time from Subscription in the app. Plan changes apply right away; if you cancel, you keep your plan until the end of the period you've paid for.
Yes, each caregiver signs in with their own login (Google, Apple, etc.). They're invited by the family and only see what their permissions allow.
No. The subscription covers the entire care team - parents, helpers and any other caregivers you invite use LumaCare at no extra cost: up to 3 people including you on Starter, 10 on Family and unlimited on Premium.
A care recipient is any person your family coordinates care for - a child, an elderly parent, or anyone else who needs support. The Starter plan includes one; Family and Premium allow unlimited.
Start free - try every Family and Premium feature free for 14 days.
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