Pricing – LumaCare

Starter

Getting started with coordinated care

Free

Free features:
1 care recipient
Up to 3 caregivers
Basic care event logging
Standard event types (Food, Medication, Sleep, etc.)
Medical records & medications
Medication reminders, refill reminders, administration history and medical profile
Basic shift scheduling
Shared family calendar
Track appointments & visits everyone in the family can see
Family chat
1:1 and group messaging with live delivery
Join groups by invitation
Accept invites to private groups from other families
Social login
Google (Apple, Facebook, Microsoft coming soon)
Install as phone app
Multi-language support

Get Started Free

Family

Full care coordination for growing families

€ 7.99 / month

Everything in Starter, plus:
Unlimited care recipients
Up to 10 caregivers
Custom care event types
Design your own events with any field types
Full scheduling
Swaps, give-aways, hours tracking & coverage gaps
Expense tracking
Manual entries + 1 receipt scan per day
Driving diary
Log every trip's distance, driver & reason, then export the mileage to expenses
Photo memories
1 memory per day, up to 3 photos
Voice-to-event logging
Speak naturally - AI creates structured records - 1 recording per day
AI assistant (Ask AI)
Ask questions, create appointments & shifts by chat - 1 request per day.
Join public groups
Discover and join community groups with other families and caregivers

Start Free Trial

Premium

AI-powered for complete peace of mind

€ 12.99 / month

Everything in Family, plus:
Voice-to-event logging
Speak naturally - AI creates structured records - 50 recordings per day
AI assistant (Ask AI)
Ask questions, create appointments & shifts by chat - 50 requests per day.
AI shift handover summaries
Automatic plain-language briefings at shift start
Daily summary
Daily summaries of everything logged during the day
Unlimited receipt scans
AI-powered receipt parsing with no daily limit
Unlimited photo memories
No daily limit - capture every moment
Audio memories
Record and share audio clips of special moments
Create your own groups
Start public or private groups and invite others to join

Start Free Trial

All plans include GDPR compliance, end-to-end encryption, and privacy-by-design architecture. Your family's data is never sold or shared. Cancel any time.

Care agency or organisation? We offer dedicated plans with multi-family management, cross-family scheduling, and central admin tools. Get in touch to learn more.

Frequently asked questions

Can I try the paid features first?

Yes! Every new family starts with a 14-day Premium trial, no matter which plan you choose. If you choose Family or Premium, we collect billing details during setup so you can continue on that plan automatically when the trial ends. Starter stays card-free.

What happens when my trial ends?

When the Premium trial ends, you move to the plan you selected when signing up. If you chose Starter, you'll drop to Starter. If you chose Family or Premium and completed billing setup, you'll continue on that paid plan automatically.

What's the difference between Family and Premium?

Family gives you full coordination tools: custom events, scheduling, appointments, expense tracking with manual entries and 1 receipt scan per day, and 1 photo memory per day. Premium adds all AI features (voice logging, Ask AI, handover summaries), unlimited receipt scans, and unlimited photo and audio memories.

How do groups work across plans?

Anyone can accept an invitation to a private group, even on the free Starter plan. The Family plan lets you discover and join public groups, and the Premium plan lets you create your own public or private groups.

Is my loved one's data safe?

LumaCare is built with privacy by design. All data is encrypted, stored in EU data centres, and fully GDPR compliant - including Article 9 protections for health data.

Can I change plans later?

Absolutely. Upgrade, downgrade, or cancel at any time from your account settings. Changes take effect at the start of your next billing cycle.

Do caregivers need their own account?

Yes, each caregiver signs in with their own login (Google, Apple, etc.). They're invited by the family and only see what their permissions allow.

Does every family member pay separately?

No. The subscription covers the entire family - parents, helpers, and any other caregivers you invite all use LumaCare at no extra cost. One plan, one price, everyone included.

What counts as a "care recipient"?

A care recipient is any person your family coordinates care for - a child, an elderly parent, or anyone else who needs support. The Starter plan includes one; Family and Premium allow unlimited.

Plans that grow with your family