For families applying for an assistive device

Apply for an assistive device - with your everyday as documentation

A lift, a wheelchair, a care bed or a bath chair: the kommune needs to see the need in concrete, everyday situations before it can decide. LumaCare helps you write the application part by part, and attaches what your family has already logged as documentation.

Sound familiar?

You know the need. Getting it down on paper is the hard part.

A blank form after a long day

You're asked to describe the need, the limitation and the consequences - when the day has already taken what you had.

How often does it happen?

Transfers, falls, broken nights. You live it every day, but the numbers are hard to give from memory.

The caseworker wasn't there

They only know what the application says - and concrete situations say more than general statements.

What did we leave out?

The device, what you've tried, who knows the situation. It's easy to miss a part the kommune asks about later.

How it works

From care log to application

The everyday your family already logs becomes the documentation. You add what only you can tell.

Family plan

Say what you're applying for

Name the device, pick the period and choose which of the things you log the application should be documented by - only what's relevant to this device.

  • An assistive device or compensation for lost earnings - you choose the kind of application
  • Any period up to a year
  • Choose exactly which event types count
  • Choose the language of the application, whatever language you use the app in
AI-powered Premium

A few questions - with answers already suggested

On Premium, AI reads your care log and care guides and asks about what they can't show: what you've tried, what the device would change, what happens without it.

It also suggests an answer to each question from what you've already logged - marked as a suggestion until you've checked it - and tells you what it couldn't find.

  • Three to eight questions, each with a note on why it matters
  • Skip any question that isn't relevant
  • LumaCare doesn't tell the AI who the application is about
AI-powered Premium

Talk the answers through - and add your letters

There is one chat for all the questions. Tell the AI what's missing or what to change, in your own words, and it updates the answers.

Have a statement from a therapist or a letter from the kommune? Add it as a PDF or Word document, and the AI reads that too.

Then it drafts every part as your family would write it, with the numbers from the log - and you read and correct all of it.

  • A suggestion it changes is marked, and one tap undoes it
  • What you wrote yourself is only changed when you say yes
  • Documents are read once and never saved
Family plan

Your care log goes along as documentation

After your own description comes the documentation: what your family logged in the period, counted week by week, with measurements, critical events and medication.

So the numbers in the application can be held up against the log behind them.

  • How often it happens, week by week
  • Critical events with their time and details
  • Add the driving diary when transport is part of the need
Family plan

Paste it into the kommune's form, or send the PDF

Applying through an online form? Copy one part at a time - or all of it - and paste it in, then attach the PDF with the documentation.

  • Preview the application as the single document it becomes
  • A copy button on every part, and one for all the text
  • One PDF: your application first, the documentation after
What goes in

Seven parts, each with a hint

Whether AI drafts it or you write it yourself, the application has the same seven parts - and each one tells you what belongs there, so you never face a blank page.

You don't need to quote any rules. Just describe your situation concretely.

  1. The assistive device applied for Name the device and say whether it is new, a replacement or an adjustment of one you already have.
  2. Functional limitation Describe in everyday words what the person can and cannot do, and that the limitation is lasting.
  3. Situations in daily life where the need arises Give concrete situations, how often they happen and who helps today. The care log documents the numbers.
  4. What has been tried Current solutions, borrowed equipment or workarounds, and why they are not enough.
  5. Expected effect of the device How the device would make daily life significantly easier, safer or more independent — for the person and for those who help.
  6. Consequences without the device Risks and strain if the need is not met, such as injuries, heavy lifting or activities that have to be given up.
  7. Professionals who know the situation Therapists, doctors or others the municipality can contact, and any statements you attach.
Also for lost earnings
Family plan

Applying for compensation for lost earnings? Same flow, its own parts

When a parent has to be away from work to care at home for a child under 18, the kommune needs to see what the care takes - and why it has to be you.

Choose lost earnings instead of an assistive device, and the application gets the parts that application needs. The care log is attached in the same way, and on Premium the AI asks about your working hours and the care - not about devices.

  • The compensation applied for
  • The child's need for care and supervision
  • What the care takes in daily life
  • Why a parent has to be at home
  • Work and lost earnings
  • Consequences without the compensation
  • Professionals who know the situation

Nothing stored, nothing sent without you

The application exists only on your screen until you copy it or download the PDF. LumaCare keeps no copy and never sends anything to the kommune - you do that yourself, when you're happy with every part.

The chat and the documents you add aren't stored either. A document is read once, and LumaCare removes the name, CPR numbers and e-mail addresses it can find before the AI reads it.

What else a document says is your own responsibility - only add what you're comfortable letting the AI read.

Creating reports and applications has its own permission, and helpers don't have it unless you give it to them.

Your kommune decides whether what you apply for is granted. LumaCare doesn't assess eligibility or give legal advice - it helps you describe and document the need.

FAQ

Questions about applying for an assistive device with LumaCare

Does LumaCare send the application to the kommune?

No. You copy the text into the kommune's own form or send the PDF yourself. LumaCare never contacts the kommune.

Which assistive devices can we apply for?

Any device you'd ask the kommune for - a lift, a wheelchair, a care bed, a bath chair or something else. You write what you're applying for, and the application is built around it.

Can we apply for something other than an assistive device?

Yes - compensation for lost earnings, for a parent who has to be away from work to care for a child at home. You choose it where you say what you're applying for; it has its own parts, and the care log is attached in the same way.

Do we have to use AI?

No. Writing the application yourself, with a hint for each part, is part of the Family plan. The AI questions, the chat and the draft are part of Premium.

What does the AI read?

The care log for the period and event types you chose, your care guides, what you write in the chat and the documents you add. LumaCare doesn't tell it who the application is about, and you read and correct every part before you use it.

Can we add letters and statements from professionals?

Yes, on Premium - as PDF or Word documents, not photos. The AI uses them for the answers and the draft. A document is read once and never saved; LumaCare removes the name, CPR numbers and e-mail addresses it can find - the rest is your responsibility.

Can the AI change what we've written?

Not without asking. A suggestion you haven't touched is updated directly, marked, and can be undone. For an answer you wrote yourself, the AI shows its version in the chat, and you decide whether to use it.

We've only just started logging. Is that enough?

The documentation covers what's been logged in the period you choose - up to a year. The sooner the situations the device is about are logged, the more there is to show.

Is the application saved in LumaCare?

No. It's built fresh from your records each time and lives on the page until you copy it or download the PDF - so copy or download before you leave. The chat and the documents you added are gone then, too.

Can the application be in a different language than the app?

Yes. You choose the language of the application, and both the headings and the AI draft follow it.

Let the everyday speak for itself

Start free, log the situations the device is about, and have the application and its documentation ready when you need them.

Get Started

Applications are part of the Family plan, AI help part of Premium - try both free for 14 days.